We're here to help
Whether you have questions about the Kartus MKII, need assistance with customization options, or want to learn more about how our all-terrain wheelchair can transform your outdoor experiences, we're happy to help.
Kartus is a small, passionate team — we read every message personally and reply to voicemails and emails within 2 to 3 business days.
Get in touch with us
📧 Send us a message (preferred method)
We encourage you to reach out using the contact form below. This allows us to provide detailed and prompt responses tailored to your inquiries.
Contact us
Or give us a call
📞 Toll-Free: 1-800-470-0216.
We're a small team, so we're not able to answer the phone live — but you're welcome to leave a voicemail and we'll get back to you within 2 to 3 business days, the same as email. If your question can be written, email is usually the quickest way to a complete answer.
📅 Prefer to talk? Book a call
If you'd like a scheduled conversation, you can reserve a time that works for both of us here:
This is the easiest way to make sure we can give you our full attention.
Visits by appointment only
🏢 Head Office:
Kartus
700-3535 Boulevard Sainte-Anne,
Québec QC G1E 3K8
We are proudly based in Quebec City, Canada. While we do not accept walk-in visitors, we welcome appointments. If you'd like to meet with us in person, please contact us to schedule a time that's convenient for you.
Additional resources
📄 FAQ page: Find quick answers on our frequently asked questions page.
👥 About us: Learn more about our mission on the About Us page.