Frequently asked questions
Who is Kartus?
Kartus is a dedicated team of passionate outdoor enthusiasts committed to making the outdoors accessible to everyone, especially seniors and people with disabilities. As a small company, we focus on providing high-quality, specialized outdoor wheelchairs designed for various activities. While we may experience some delays due to our size, we strive to process emails and ship orders promptly. We appreciate your patience and understanding. If you have any questions about our outdoor mobility solutions or need assistance, please don't hesitate to contact us.
Where can I try a Kartus wheelchair?
We understand the importance of experiencing the Kartus wheelchair firsthand. Our new website, Kartus.club, will be launching shortly, featuring a comprehensive list of venues where you can rent or borrow a Kartus wheelchair. These locations include parks, recreation centers, and organizations that support inclusive outdoor activities. Stay tuned for updates, and feel free to reach out to us for more information on where you can try our specialized outdoor wheelchairs.
Do you ship Kartus wheelchairs internationally?
Yes, we ship worldwide! While international shipping can be a bit more complex and may take a little longer, we ensure you receive your Kartus outdoor wheelchair as quickly as possible and in perfect condition. We assist with customs clearance to facilitate a smooth delivery process.
How long does it take to receive a Kartus wheelchair after ordering?
Typically, the delivery time for purchasing a Kartus wheelchair is 2 to 3 weeks. If the product is out of stock, the delivery time can be up to 6 weeks. As a small team dedicated to providing the best outdoor wheelchairs, we appreciate your understanding regarding any potential delays. Your vendor should inform you of current timelines, but feel free to contact us directly with any questions about your order.
Is it difficult to run with a Kartus running wheelchair?
Running with a Kartus is easy and intuitive. Our outdoor wheelchair's front-wheel design ensures smooth handling during a race or run. Factors such as the passenger's weight or hilly terrain may affect the effort required, but the chair's inertia aids in pushing on flat surfaces. Additionally, the Kartus wheelchair features adjustable handlebars, brake levers, and bottle holder positions to accommodate runners of all heights and preferences.
Can the Kartus wheelchair fit into a car easily?
Absolutely! The Kartus outdoor wheelchair is designed for convenience. It features a folding backrest, and the wheels can be removed easily to reduce its size for transportation. Once folded, the Kartus wheelchair fits comfortably into hatchbacks, SUVs, and minivans, making it easy to take your outdoor adventures anywhere.
Is the Kartus wheelchair suitable for walking on gravel or dirt roads?
Yes, the Kartus wheelchair is perfect for various outdoor activities, including walking on gravel or dirt paths. Designed to provide accessibility to the outdoors, the chair is ideal for tandem walks, allowing you to enjoy nature together. You can also customize the tires to fit mountain bike tires for better traction and puncture resistance on rougher terrains.
Can I add sponsor advertising to my Kartus wheelchair?
Yes! Each Kartus can accommodate custom wheel covers that allow for sponsor display. Additionally, it's possible to place stickers on the leg and arm guards, as well as customize the frame. This provides ample opportunity for sponsors to showcase their support.
How can I contact Kartus for more information?
We're always here to help with any questions or concerns you may have about our outdoor wheelchairs. Please contact us, and we'll respond as promptly as possible.